Privacy Policy

Overview

This Privacy Policy explains how Rack and Solutions("we," "us," or "our") handles information collected through https://www.rackandsolutions.com and related consultation request forms.

Information we collect

When you contact us or request a consultation, you may provide:

• Name and company name
• Work email address and phone number
• Project details, service interest, and related message content

We may also collect basic technical information such as browser type, pages visited, and referring URLs through standard website analytics or hosting logs once those tools are enabled.

How we use information

We use submitted information to:

• Respond to consultation and project inquiries
• Follow up on equipment, installation, and facility planning requests
• Improve our website and communication process

We do not sell personal information.

Sharing

We may share information with service providers that help us operate the website, deliver email, or support business operations, and when required to comply with law. Those parties are expected to use the information only to provide services for us.

Retention

We keep inquiry information for as long as needed to respond to your request and maintain ordinary business records, unless a longer period is required by law.

Your choices

You may request updates or deletion of contact information you previously submitted by emailing contact@rackandsolutions.com or using the contact form on this website. Marketing analytics tools, if enabled later, may provide additional browser-level controls.

Contact

Questions about this policy can be sent to contact@rackandsolutions.com or through our contact page. We serve facilities across Northwest Indiana and Northeast Illinois.